FAQ

Frequently Asked Questions

Where do you ship from?

Our products ship directly from our international fulfillment centers to keep prices low and quality high.

How long does delivery take?

Most orders arrive within 7–14 business days depending on your country. Full details on our Shipping & Delivery page.

Can I track my order?

Yes — every order includes a tracking number sent to your email within 1–3 days of purchase.

What payment methods do you accept?

We accept PayPal, which also lets you pay securely with any major credit or debit card — no PayPal account required.

What if my item arrives damaged?

Contact us within 14 days with a photo and we'll send a free replacement or full refund — no need to return the item.

Can I cancel or change my order?

Orders can be modified or cancelled within 12 hours of purchase. After that, they're already being processed.

How can I contact you?

Email us anytime — we reply within 24 hours on business days.